Privacy Policy

Last Updated: January 1, 2025

Welcome to TKS Solar Engineering. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile applications (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Services.

1. Information We Collect

We may collect the following types of information:

A. Personal Data

Information that identifies you, such as:

  • Name
  • Email address
  • Phone number
  • Mailing/billing address
  • Account credentials (for registered users)
  • Other relevant data you voluntarily provide

B. Non-Personal Data

Automatically collected technical information, including:

  • IP address
  • Browser/device type
  • Operating system
  • Pages visited, time spent, clickstream data
  • Mobile device ID, geolocation (if permitted)
  • Cookies & tracking technologies (see Section 5)

C. User-Generated Content

  • Comments, reviews, or files uploaded to our Services
  • Photos or videos shared through our platform

D. Mobile App-Specific Data

  • Device permissions (e.g., camera, microphone, location)
  • Push notification tokens
  • In-app activity and preferences

2. How We Use Your Information

We may use your data to:

  • Provide, operate, and improve our Services
  • Respond to inquiries and customer support requests
  • Analyze usage trends via analytics tools
  • Prevent fraud, enforce terms, and comply with laws
  • Personalize your experience and content recommendations

3. Sharing Your Information

We do not sell your data, and are not being shared with any third parties.

4. Data Security

We implement measures like encryption, firewalls, and access controls. However, no method is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use:

  • Cookies: To remember preferences and track sessions
  • Pixels/Tags: For analytics.
  • Mobile Identifiers: For app performance tracking

You can disable cookies via browser settings but may lose functionality.

6. Mobile App Permissions

Our app may request access to:

  • Location: For location-based services (Weather features)
  • Camera/Photos: For uploading media
  • Notifications: To send updates

You can revoke permissions in device settings.

7. Third-Party Links

Our Services won't provide third party links. All links are applicable to the TKS enviroment.'

8. Children's Privacy

We do not knowingly collect data from children under 13 without parental consent. Contact us to request deletion.

9. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may:

  • Access, correct, or delete your data
  • Opt out of marketing
  • Withdraw consent (where applicable)
  • Lodge complaints with a data protection authority

Contact us at connect@tks.co.za to exercise these rights.

10. International Data Transfers

Data may be processed in multiple countries, although the focus remains on Africa and its policies.

11. Policy Updates

We may update this policy and will notify users via email or in-app alerts. Continued use constitutes acceptance.

12. Contact Us

For questions, requests, or complaints:

  • Email: connect@tks.co.za
  • 50 Kambathi St N4 Gateway Industrial Park The Willows PRETORIA EAST
↑